With Salonround, you have full control over your calendar and online bookings. In this article, we highlight many different options that allow you to configure your calendar and online bookings.

You can easily decide when and how often appointment reminders are sent. In addition, you can choose how confirmations and reminders are sent (SMS and/or email). You can set this up in the settings under "Confirmations & Reminders".

You can require customers to pay part of the amount in advance when making an appointment. This helps prevent no-shows. Still a no-show? If you choose required prepayment, you can be sure you get paid for your time. You can set up required prepayment in the settings under "Salonround Pay, online payments and QR code payments".

Do you want to offer customers the option to pay everything online? That’s possible. You can choose this in the settings under "Salonround Pay, online payments and QR code payments".

Did a customer make an appointment by phone? If you want, you can use the “Require confirmation” feature. Check a box while scheduling the appointment and the customer will receive a link to confirm details, optionally upload photos, and, if required, make a prepayment.

You can set in the settings under "Require confirmation" after how many hours the confirmation link should expire if the customer does not respond.

You can set how long before the appointment starts customers can cancel or reschedule an appointment. If a prepayment is required, customers will not receive a refund after this moment, unless you choose to refund the prepayment anyway.

To set how long before the appointment starts customers can cancel or reschedule, go to the settings under "Online appointments".

You can add extra options that can be offered with a service. For example, a nourishing hair mask.

Customers can choose these extra options when booking online, and you can add them when scheduling an appointment in the calendar or when checking out at the register.

You can add this per service by editing the service in the settings under "Services list".

Use the waitlist to make sure no open spots go unused. If there is no availability on the customer’s preferred day or time, they can add themselves to the waitlist via your booking widget – or you can add the customer yourself.

In the calendar, you can see which customers are on the waitlist. If a time slot becomes available on the day and time they requested, this will be shown on the waitlist page in your calendar. You can then click “Send email” to inform the customer about the open spot.

Automatic waitlist

You can also enable the automatic waitlist, which automatically sends customers on the waitlist an email when a time slot becomes available on the day and time they requested.

You can turn the waitlist and automatic waitlist on or off in the settings under "Waitlist".

When you set a buffer time, that time is automatically reserved in the calendar after a service. You can use buffer times for tasks such as cleaning up, so you stay on schedule and your day runs smoothly.

In addition to the standard buffer time you set, you can also set a different buffer time for specific services.

You can set your standard buffer time in the settings under "Calendar". You can set a different buffer time for a specific service in the settings under "Services list".

Under “Services list” in the settings, you can set how long each service takes. A service can have one total duration, but services such as coloring can also be split into three parts: the first part of the service, the processing time, and the finishing time.

The first part and the finishing time are blocked in your calendar, so no other appointments can take place during those periods. But during the processing time – while the product is working and the customer is waiting – you can remain available for other customers. This allows you to use your time optimally and increase your revenue.

You can choose whether to allow appointments during the processing time of services in the settings under "Smart scheduling".

You can allow customers to add notes and photos when booking an appointment online. These will then appear, among other places, in the appointment overview. You can turn this on or off in the settings under "Widget styling and settings".

You can fill your calendar more efficiently by allowing different team members to perform different services within the same appointment. You can disable this if you prefer one team member per booking.

Go to "Smart scheduling" in the settings to turn this on or off.

Are two employees required for a service? You can easily check this option. To do this, go to "Services list" in the settings and click "Edit service".

You can easily create combi services. To do this, go to "Services list" in the settings. Combination services bundle multiple services into one combi service, allowing customers to book popular combinations in one click.

You can assign resources and rooms (such as a specific chair or room) to services so they are automatically reserved with appointments. This way, you can be sure everything is available when needed.

In the settings under "Resources and rooms" you can add resources and rooms. You can then assign them to services in the settings under "Services list".

When a customer books multiple services at once online, some services may need to be performed before or after other services. You can set rules so they are scheduled in the correct order.
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​This applies only to online bookings. When you manually add an appointment via the calendar, the services are scheduled in the order you choose at that time.

You can add the rules in the settings under "Rules for the order of services".

With Salonround, you can reach all your customers, regardless of the language they speak.
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You can add extra languages for communication so customers receive all messages in their preferred language. Your booking widget will also be available in the customer’s preferred language.

You can add extra languages in the settings under "Communication languages".

Do you want customers to be able to choose a team member when booking an appointment and see who the appointment is with? You can turn this on or off in the settings under "Widget styling and settings".

Do you want certain services not to be bookable online? You have 3 options per service:

You can change this per service in the settings under "Services list".

You can choose a maximum number of weeks or months between online booking and the start of the appointment.

You can set this in the settings under "Online appointments". To choose a different maximum time for a specific service, go to the settings under "Services list". There you can deviate from the default setting per service.

Do you prefer to avoid last-minute bookings? You can set a minimum time between online booking and the start of the appointment.

You can set this in the settings under "Online appointments". To choose a different minimum time for a specific service, go to the settings under "Services list". There you can deviate from the default setting per service.

You can add a message that appears at the top of your booking widget. You can add this in the settings under "Widget styling and settings".

Do you not want customers to be able to book certain (or all) services directly online? Then you can require appointment requests for certain or all services. This means customers can request an appointment (service, date, and time), and you decide whether to accept it.

You can turn this on or off in the settings under "Online appointments". Here you can also choose whether this applies to all services or specific services.

Do you manage multiple locations and is there a location where you do not want to accept online bookings? You can choose this in the settings under "Locations".

You have the option to set a maximum for how often a specific service can be booked per day. This can be done in the settings under "Services list".

You can add extra text per service to the confirmation email, such as preparation tips for that specific service. This can be done in the settings under "Services list".

You can also add extra text to all other automatic emails. For example, you can add extra text to the appointment confirmation for all services. This can be done in the settings under "Automatic emails".

If enabled, customers can cancel their appointments via the link in the confirmation and reminder emails. Would you rather have customers call you to cancel an appointment? Then you can turn this off. Customers will then not be able to cancel their appointments online themselves.

You can choose this in the settings under "Online appointments".

If enabled, customers can reschedule their appointments via the link in the confirmation and reminder emails. Would you rather have customers call you to reschedule an appointment? Then you can turn this off. Customers will then not be able to reschedule their appointments online themselves.

You can choose this in the settings under "Online appointments".

A temporary customer stop? In the settings under "Online appointments" you can set that new customers cannot place an online booking.

The calendar interval determines which times are shown in your calendar and at which times appointments can be scheduled. For example, if you select “15 minutes”, appointments can start (at opening at 9:00) at 9:00, 9:15, 9:30, 9:45, and so on. If you select “30 minutes”, appointments can start at 9:00, 9:30, 10:00, 10:30, and so on. You can set the calendar interval in the settings under "Calendar".

When customers can book online at any time, it can create small gaps in your calendar that are too short for another appointment. These unfillable gaps waste valuable time and limit how many customers you can help per day.

By enabling the “Prevent gaps” feature, you can avoid this. When this feature is enabled, customers can only book online appointments directly before or after an existing appointment, task, or break. Customers can also book directly after opening or just before closing. This keeps your schedule tighter and helps you get the most out of your time.

You can enable the "Prevent gaps" feature in the settings under "Smart scheduling".

In this article, we have highlighted many different options that allow you to set up your calendar and online bookings. Do you still have questions? We would be happy to hear from you!