Have you received an appointment request? Here we explain how to accept or decline a request.
How to accept or decline an appointment request
Step 1: Go to the calendar
First, go to the calendar.
Step 2: Click the appointment requests icon
This is what the icon looks like:
Step 3: Click 'View in calendar'
Find the request you want to accept or decline and click 'View in calendar'
It is also possible to open an appointment request directly in your calendar. Want to know more about this? Then read this article: Where can you find your appointment requests
Step 4: Choose whether you want to accept or decline the request
You have just clicked 'View in calendar' and the request is opened. Click 'Accept' or 'Decline' here. The customer will then automatically receive an email.
Want to know more about appointment requests?
In these articles you can find more information about appointment requests:
Do you have questions or need help? Feel free to contact us, we are happy to help!